Build coverage around important scenarios
Prioritise identity abuse, exposed services, endpoint compromise, data access, cloud control-plane activity and disruption of critical operations.
Keep evidence usable
Normalise time, preserve source context and connect events to assets, identities and owners. Retention should support investigation and applicable obligations.
Design escalation together
Agree severity definitions, contact routes, decision rights and fallback paths. Test after-hours escalation before relying on it.
Report decisions and improvement
Show validated incidents, response time, coverage gaps, recurring causes and control changes—not only event counts.
Define the promiseState which systems and log sources are monitored, which scenarios are covered, how quickly they are triaged and who owns containment decisions.